Posts Tagged ‘Workplace Relations’

Generation-Y Survival Guide

Thursday, December 20th, 2012

By: Tevin Smith

Generation-Y, Millenials, The Trophy Generation, whatever you choose to call them, according to the U.S. Bureau of Labor Statistics 36% of the workforce will be made up of these young professionals by 2014. By 2020, half of the workforce will be Millenials. To achieve long-term success, business leaders will have to keep Gen-Y happy and productive.

Here’s your 3-point plan to Gen-Y success:

Invest in development:

Gone are the days where money is the only motivator for young professionals. For most Millenials professional development is the most important benefit they’re looking for when choosing an employer. Millenials need to understand timelines for advancement and be kept in the loop about growth opportunities. A structured mentoring leadership development program for recent graduates is a great way to cultivate young talent for future leadership responsibilities.

Encourage teamwork:

For a generation raised in team sports and group projects, promoting team cohesiveness can increase productivity and loyalty. Millenials often feel a stronger connection to the people at a company than the actual company. Building strong relationships with colleagues will lead to a stronger connection with the organization as a whole.

Give responsibility:

A generation of risk-takers and thrill-seekers with immense confidence in their abilities, Millenials crave responsibility in the workplace. Giving responsibility doesn’t necessarily mean altering job descriptions. Ensuring young professionals know how their role contributes to the overall success of the organization is vital to Millenials.

Implementing these strategies will require time and effort on the part of today’s leadership, but with a large number of Baby Boomer’s nearing retirement the leaders of today cannot afford to neglect the movers and shakers in business of tomorrow. Using strategic approach to effectively leverage the talents of these fresh-faced thinkers will ensure a promising future for organizations.

Tevin Smith is a guest writer for KRS Consulting. Tevin has a passion for small business and seeks to illuminate issues that promote productivity, growth, and sustainability of business. Contact Tevin Smith by email at tevin@krsconsult.com.  

The Office Tyrant

Saturday, July 9th, 2011

Dr. Renae Sanders

Imagine a workplace where the top official is a tyrant, a bully, a complete “donkey”! Belittling employees, frequent soliloquies (dialogue just does not occur), broken promises, subpar pay and boastful attitudes occur in many organizations and in some companies a litany of behaviors maybe documented. Bad behavior is occurs more in this down market than it did during the economic hay day of the past. This behavior is rampant in large and small organizations. But what toll does this take on organizations and its employees?

The impact of incivility on productivity and revenue in organizations are real, yet most business leaders are blind to the role they play in these circumstances and the impact of poor behavior on bottom-line results is clouded by perceptions of external factors and blaming “others” for organizational results. The truth is when you repeatedly chip away at coworker and employee confidence, self esteem, and creativity you are shooting your organization in the proverbial foot!

In fact, it seems these individuals get promoted rather than being dismissed. In this regard, short-term gains are given greater weight than long-term costs related to turnover, absenteeism, and increased healthcare costs (depression, hypertension, and stress), and even lawsuits from employees placed in harm’s way when a disgruntled, offended employee goes “postal” on colleagues.

Many books and articles have been written advising employees on how to cope with workplace tyrants and bullies. Yet, the real culprits are the organizational leaders who turn a blind eye on the bullies citing improved performance. Or the tyrannical leader who believes his or her behavior is the “authoritarian” style of leadership and who are blind to their own behavior.

You are an Office Tyrant if you believe:

  • Your way is always the best or only way to be successful.
  • Everyone is an imbecile except you
  • Others can only hear you if you yell at them
  • Employees should be able to read your mind
  • Employees work for you and not for themselves or their families
  • Insults are an effective motivational tool
  • People have no value unless they are driving revenue (even if you hired them in a non-revenue generating role)
  • If there were more people just like you in the world, the world would be a better place for everyone

As an employee, your ability to survive working for a tyrant is likely if your leadership team recognizes bad behavior as uncivil and costly to the organization and works to rectify the behavior via coaching, therapy, performance feedback, or time away for the office offender. Otherwise, your best bet is to find a new role away from these individuals and continue to contribute to your organization’s success. Unless, you are challenged by this type of work environment! 

In large well branded companies, these behaviors may get lost or be hidden in the complexity of the organization, but in small companies that rely more heavily on employee loyalty, customer referrals, and reputation. Such behavior can have detrimental, often immediate, effects on the bottom-line. Thanks to technology and social media the world fits in the palm of everyone’s hands. Your business’ future rests on the influence of others’ tweets or Facebook posts.

If you are the tyrant, discover what beliefs you hold about others and leadership and modulate /correct bad behavior. We are all on the same team!

Related Articles

In the Workplace: It’s the Tyrants Who Prosper

How to Turn the Table on Bully Bosses and Workplace Tyrants

Dr. Renae Sanders is the Managing Director at KRS Consulting, LLC, a management consulting firm specializing in organizational relationships. Believing people are the link between strategy and success, Dr. Sanders works with organizations, leaders, and managers to strengthen internal relationships. You can reach Dr. Sanders at info@krsconsult.com.

Do You Promote or Hinder Employee Empowerment?

Thursday, June 10th, 2010

By Renae Sanders

It’s no secret. Employees do not leave companies they leave their managers. The strongest link between employee empowerment and engagement is the relationship between employees and their immediate managers. When the relationship between manager and employee is great, the employee’s feeling of value and loyalty to the company is strong. The inverse is also true; got turnover?  Look in the mirror, then look at your managers.

Oh, sure! Many external issues can sour a relationship, but a strong manager with average to high intelligence quotients in the areas of communication, empathy, and emotion can manage poor performance with grace. Greater still is the influence of leaders and managers on the workplace environment that has the greatest impact on workers. Are you and your leadership team trustworthy? Is transparency an authentic aspect of your organization?

 Trust contributes to a positive working environment characterized by honest, supportive relationships. Trust enables the open exchange of ideas and the quality and quantity of information exchanged (Moye & Henkin, 2005); Employee empowerment is enabling rather than delegating. It’s enhancing others’ sense of value and confidence. Managers with a clear sense of self as connected, not duplicated or separate, are able to build performance which leverages the diverse talents of team members rather than focusing on difference or trying to create a team of mirror images of the manager.

Trust is important to constructive relationships and well-functioning organizations (Moye & Henkin, 2005). The trust and relationship employees have with supervisors and managers can increase innovative behaviors and satisfaction with the boss. At its best empowered employees have the confidence and motivation to make decisions which benefit the organization. Empowerment and organizational effectiveness are linked.

If your organization or team does not have the depth or commitment from workers focused on a common goal, or where the relationships among managers and workers does not inspire esprit de corps; then take a long hard look at the relationships between managers and workers.

Reference

Moye, M.J. & Henkin, A.B. (2005). Exploring associations between employee empowerment and interpersonal trust in managers. The Journal of Management. 25(2), 101-117.

Related article(s)

Are Disengaged Employees Killing Your Business?